How Weโ€™ll Expertly Deliver an Oak-Framed Building to Your Site

We understand that the delivery of your oak-framed building is a crucial part of your overall experience. Thatโ€™s why we ensure that every step of the process is handled with precision and care.

Direct Delivery to Your Site

Once your order is confirmed and your design has been finalised, our dedicated team will get to work. One of the key elements that sets us apart is our ability to offer direct delivery using our in-house lorries. These vehicles are specially equipped to transport your oak frames securely, ensuring that all components arrive on-site in perfect condition.

Before the delivery, our team will conduct a thorough site survey. This survey is vital as it helps us assess the accessibility of your property and the best approach for delivery. It allows us to identify any potential challenges ahead of time, ensuring that the delivery process runs smoothly.

Weโ€™re also mindful that no two locations are alike. Whether you live on a narrow lane in the countryside, a property with restricted access, or a more urban site with tight corners, we plan for all eventualities. 

Getting Around Restrictions

If we spot any access restrictions during the survey, we will work with you to make the necessary arrangements. This could include:

  • Arranging for a smaller vehicle: If a large lorry cannot reach your site due to narrow roads, gates, or other obstacles, we may send a smaller delivery vehicle that can manoeuvre through tight spaces.
  • Using a crane or specialist equipment: In some cases, we may employ a crane or other specialist equipment to help transport the frames from the delivery vehicle to the exact location where the building will be assembled.
  • Clear access paths: Weโ€™ll advise you on clearing access paths and removing obstacles (such as vehicles, overhanging branches, or fencing) to ensure a smooth delivery process.

We also ask that self-assembly customers inform us of any specific access restrictions at the outset of the order. If you’re handling the assembly yourself, it’s essential that we know about any potential issues well in advance to prevent delays on the day of delivery.

Delivery Schedule

Typically, once the frame is ready, we aim to deliver your building within 6 to 8 weeks. We will contact you in advance to confirm the date of delivery, providing a window of time when the lorry will arrive. Our team will ensure that everything is carefully offloaded and positioned, ready for assembly.

Picking Up Your Building from Our East Sussex Workshop

For those who prefer to handle the logistics themselves or live closer to our headquarters, we offer the option of picking up your frames directly from our workshop in East Sussex. This option is ideal for customers who may have their own transportation arrangements or prefer to take control of the delivery process.

When you opt for pick-up, the process is straightforward:

  1. Confirm Pick-Up Details: Weโ€™ll work with you to confirm a convenient pick-up date and have your building ready and assembled in the factory in time.
  2. Preparing Your Frame: Our team ensures that your building components are carefully packaged and ready for transport.ย 
  3. Arriving at the Workshop: Our workshop is nestled in the heart of the beautiful Sussex countryside. Please do note that youโ€™ll need to make arrangements for a vehicle that is capable of handling the weight and size of the frames. We can provide guidance on what type of vehicle would be suitable for transporting the oak frames, ensuring that your pick-up is as easy and efficient as possible.
  4. Loading: Your packaged product will be waiting in our yard for you to load into your vehicle. Each item will be clearly labelled, helping you to identify each part for quicker assembly.

Why Choose the Pickup Option?

  • Cost Efficiency: By picking up the frames yourself, you avoid the cost of delivery. This is a great option for those with the right transport and those looking to save on additional charges.
  • Full Control: Picking up your frames allows you to have full control over the transportation and delivery schedule. Itโ€™s a flexible option if you want to align the delivery with your own timeline.
  • Local Convenience: For customers in the Sussex area, picking up your frames is a quick and easy way to get started on your project without having to wait for delivery.

Our Commitment to You

Whether you choose to have your building delivered directly to your site or prefer to pick it up from our workshop, our commitment to providing a seamless, stress-free process remains the same. We pride ourselves on offering exceptional customer service, and weโ€™re here to help at every stage, from the initial design consultation to the final delivery or pick-up.

If you have any questions about delivery logistics, access requirements, or the pick-up process, please donโ€™t hesitate to get in touch. Our experienced team is always available to offer advice, provide more details, and assist with any arrangements. Weโ€™re here to ensure that your experience with us is as smooth and enjoyable as possible.

Contact Us Today

Ready to start your oak-framed building project? Get in touch with us today to discuss delivery options, schedule your site survey, or arrange a pick-up. Weโ€™re excited to help you bring your vision to life.